Client Services

Your Full Service Jewellery Retailer


At Mira Jewellery, our goal is to satisfy all of our client’s needs in the realm of jewellery. With proper care and maintenance, your fine jewellery will reward you with a lifetime of pleasure and luxury. Mira Jewellery offers a full range of professional jewellery repair and refinishing and refurbishment services that make it easy for you to bring back the joy your jewellery was meant to give you. Gold jewellery is very durable but if treated roughly it can get scratched or dented. If you take the proper measures to care for your gold jewellery it could last a lifetime and be handed down to future generations. You should routinely examine your jewellery for any signs of wear or damage, and bring it to a trusted jeweler for repair before the problem worsens. With the newest technologies at their disposal, jewelers have developed faster and more efficient ways of doing repairs, at a reduced cost to their clients. Mira jewellery of Toronto City offers a wide range of jewellery repair services listed below. Whether you purchased your jewellery from us or somewhere else, we welcome you to come to our store to have your necklaces, bracelets, earrings and rings cared for. Below are just a few of the services we can offer you.


We purchase your old diamonds and estate diamond jewellery


Mira Jewellery, one of the most reputable retailers in the jewellery industry, offers you the opportunity to sell your old diamonds and diamond jewellery at competitive prices in a comfortable, no hassle atmosphere. Having been in business for over 30 years, we are happy to share our extensive knowledge about diamonds and jewellery with you, the public. Because of our experience and centralised location in Toronto City’s Diamond District, we have accurate knowledge of current gemstone and precious metal valuations and will be able to offer you a fair price for your diamonds and jewellery. We specialise in purchasing both engagement rings and loose diamonds, sizes of one carat and up. As a licensed second-hand dealer of Toronto City, you can be certain that we will be dealing with you in a prompt, honest, and forthright manner.

We invite you to our showroom where we can meet you in person and carefully evaluate your estate jewellery and diamonds that you wish to sell. We urge you to bring any appraisal, certificate, or paperwork associated with your piece to make the entire process as transparent as possible. Because selling something as precious as a diamond can be a very delicate matter, Mira Jewellery makes sure to deal with each person on a personalized, individual basis. A trained staff member will carefully inspect your diamond or jewellery, and share with you any information and opinions we have regarding your piece. Once this discussion is complete, Mira Jewellery will offer you a price that is completely up to the seller’s discretion to accept or reject. Be assured that any meeting with Mira Jewellery is no obligation to you, the seller. You will never be pressured to sell and will only do so if you are completely comfortable and satisfied with the service and price you are receiving. Mira Jewellery strives to make all transactions as instructive, secure, and mutually beneficial as possible for all parties involved. If for any reason, you are unable to make it to our Toronto showroom, you can e-mail or call us with a description and/or photograph of your diamond or jewellery and we will be happy to assist you further.


Jewellery Mounting and Prong Reinforcement


Maintenance can prevent you from losing your precious diamonds and other stones. The cost of caring for your mountings far outweighs the cost of losing a stone. We will examine your jewellery mountings and prongs for any damages that might endanger the stability of your diamonds and gemstones. The position of the prongs exposes them to surface friction and normal wear and tear. Look closely at the top of your prongs to ensure that they are not worn down and smoothed out. Also, run your fingers over the top of the setting and if you don’t feel the little-domed roots sticking up then it is time for a re-tipping. If you ignore this, you risk the possibility of your diamonds and other gemstones falling out of the setting. In the event that all the prongs are worn out, it may be time to replace the head (prongs and prong base) for your mounting. At Mira Jewellery of Toronto, we will be able to give you an expert consultation as to what should be done to preserve your mountings.


Polishing


From time to time, you should bring your gold jewellery in for a polishing to keep up its fresh appearance. Dust, oils, and dirt can get on the surface and in the openings of your jewellery causing it to lose its luster. Our expert polishers can restore your dull jewellery back to its original glimmer and shine.


Ring Sizing and Re-sizing


Our expert jewellers can determine your proper ring size and professionally adjust your ring to the perfect fit. We offer several options and sizing methods to ensure that you don’t have to sacrifice comfort for beauty; the result will be seamless. Laser resizing is also available.


Re-design Engagement Rings


We can take your old engagement ring and reset the diamond into a contemporary setting of your choice. You can select from hundreds of settings in various designs from our Toronto showroom to find the one that suits your taste. You can also provide us with a photograph or sketch of a mounting you have seen elsewhere, and we can work with our skilled jewellers, right in the heart of Toronto City’s Diamond District, to create one for you.


Pearl Restringing


The chords of pearl necklaces and bracelets are very delicate and can be susceptible to breakage with time and wear. Our pearl experts will be able to prolong the life of your pearls by restringing and inspecting the clasps.


Stone Replacement


Diamonds and other stones can fall out of settings for any number of reasons. You can bring your damaged piece to our Toronto jewellery store, and our appointed jeweler can professionally match and replace most any stone in any setting. From diamonds to semi-precious stones, we are able to match the shape and color of the other stones in the jewelry piece to make it look like the first day you ever wore it.


Appraisals


We will give you an appraisal completed by one of our gemologists for all jewellery purchased from Mira  Jewellery and Diamonds of Toronto City. Your appraisal will include an estimated retail value of the item, as well as a written report stating the type, quality, and carat weight of the gemstone, along with the type of precious metal.


Engraving- hand or machine


Engrave a meaningful message on your precious jewellery pieces to give it a more personal feel. Adding a phrase, name, date, or symbol is a perfect way to mark your jewellery forever.


Bring New Life to Your Old Jewellery


Bring or mail us your old, rarely worn jewellery and our experts will work with you to create an entirely new design. Our artisans, with many years of hands-on experience in the jewellery trade, are on hand to help advise you. We can build a brand new piece of jewellery using your old diamonds, emeralds, rubies, and other gemstones or we can provide these to you using our established relationships with some of the finest stone cutters in the area.

 


Custom Jewellery Design


We can turn your design concept into reality by creating a custom made piece to your specifications. This concept can be based on a photograph or from your own idea. Once we establish the design your are looking for, we can focus on the specifics such as gemstones and metal types to be used. Our jewellers will work closely in designing a unique, handcrafted piece of jewellery just for you. At Mira Jewellery we make sure to be closely involved in every step of the creation process, as all the labor is done locally in Toronto City. Both the workmanship and our rates are sure to leave you very satisfied.


Timepiece Repair


Fine timepieces require special care and maintenance. They are calibrated instruments that must be maintained to continue to perform up to their potential. Although Mira Jewelry is not a watch retailer, we do our best to service our customers in the full spectrum of jewellery. Due to the unknown nature and structure of rings not made or sold by Mira Jewellery, we may refuse a repair or adjustment on certain jewellery.